Privacy Policy

This is the Privacy Policy for Beverley Jackson Trading as Jacksons Property Lettings and Management as a Sole Trader.

Jacksons Business Premises are located at the following address:-
Suite 4 Victoria House
29 Victoria Road

Jacksons Specialise in Residential Property Lettings and Management .


1. Types of Information Collected

Jacksons typically collect:

  • First Name
  • Middle Name
  • Surname
  • previous name
  • DOB
  • Present Address
  • Residential Status
  • Previous Addresses
  • Current / Previous Landlord / Agent Details
  • Nationality
  • National Insurance Number
  • UK National
  • How Many Dependants
  • Primary ID
  • Address ID
  • Bank Statements
  • Mortgage Statements
  • Payslips
  • Self Employed Accounts
  • Employers Name
  • Existing Insurance Details
  • Email Address
  • Phone Numbers
  • Next of Kin Details
  • Address of Next of Kin
  • Phone Number of Next of Kin
  • Email Address of Next of Kin
  • New Property Details
  • Estate Agent Details
  • Marital Status
  • Salary
  • Accountant Details
  • Employment Status
  • Current / Previous Employers Details
  • Employers Address
  • Employers Phone Number
  • Ethnicity
  • Bank Details
  • Current Rental Amount
  • Personal Debt Details
  • Job Title
  • Gender


1.1. Methods of Collection

In the general conduct of business, Jacksons collects information relevant to the services being sought across the range of services it offers (listed previously) from:

  • yourself
  • next of kin
  • spouse / partner / family member
  • business associates
  • Employers
  • “trusted” sources including:
  • Credit / Default Agencies
  • Financial Institutes (Banks, Building Societies, Loan Agencies, Credit Card companies)
  • Insurance Companies
  • Through consent to third parties disclosing information about you to us that they have collected

Such information will generally be collected directly via the use of any of our standard forms, over the internet, via email, in our branches or through a telephone conversation with you. We may also collect personal information through our affiliates or suppliers.

In addition, you may choose to submit information directly to us via several methods, including:

  • Through Jacksons and affiliates websites
  • In response to marketing or other communications through social media
  • By signing up for a Jacksons product or service through participation in an offer, program or promotion in connection with an actual or potential business or employment relationship with us

You may also agree to third parties disclosing information about you to us that those third parties have collected.

We, our service providers and partners collect certain information by using automated means, such as cookies and web beacons, when you interact with our advertisements, mobile applications, or visit our websites, pages or other digital assets. The information we collect in this manner may include: IP address, browser type, operating system, referring URLs and information on actions taken or interaction with our digital assets.

We may use third-party web analytics services on our websites and mobile apps. The analytics providers that administer these services use technologies such as cookies and web beacons to help us analyse how visitors use our websites and apps.

"Your Rights and Choices" section of this Privacy Notice specifies your ability, to opt out or limit the usage of the information collected.

Jacksons privacy policy provides information on how Jacksons and any of its 3rd party providers collect, use, secure, transfer and share your information.

Our third party providers include:-

  • Paul Hamer trading as Excel Property Maintenance
  • Simon Hobbs trading as Hobbs Heating Ltd
  • Jonny Daley trading as JD Plumbing and Heating
  • Stuart Hutchinson trading as Adlington Electrical Ltd
  • Emma Hamer trading as Perfectly Pristine
  • Horwich Appliance
  • Caroline and Jannson Reilly trading as Home Assessments


1.2. Purposes of Collection

Generally, we will collect, use and hold your information for the purposes of:

  • Assessing applications for and providing Jacksons products / services
  • Conducting business, developing relationships with Jacksons and affiliates
  • Process payments / transactions including: Accounting, Authorisation, Clearing, Chargebacks, Auditing, Billing, Reconciliation, Collection, Complaints, Enquiries, Credit Checks and related dispute resolution activities
  • Protect against and prevent fraud, unauthorised transactions, money laundering (please see below), tax evasion, claims, other liabilities and manage risk exposure and agent /franchise quality, integrity, compliance and security of business processes.
  • Provide, administer and communicate with you about Jacksons products, services, offers, programs and promotions, their issuers, acquirers, retailers and partners.
  • Compile business directories, including business contact information
  • Operate, monitor, evaluate and improve our products, services, websites, mobile applications, other digital assets and business.
  • Developing new products and services
  • Managing communications, assess effectiveness and optimisation of advertising
  • Functionality of our websites, mobile applications other digital assets
  • Evaluate your interest in employment and contact you regarding possible employment opportunities
  • Enforce Jacksons “Terms of Use”, other legal rights as may be required by applicable laws and regulations or requested by any judicial process or governmental agency having or claiming jurisdiction over Jacksons or its affiliates.
  • Comply with industry standards and Jacksons policies

We reserve the right to employ third party electronic verification for the purpose of verifying identity. This search will not affect your credit rating


1.3. Lawful basis of processing

Jacksons processes your information under the following

  • Performance of a contract: where you enter into a contract with Jacksons and we need to process your information as part of this contract
  • Legitimate interests: some information is processed by Jacksons legitimate interests which include: Fraud, risk assessment, due diligence, network and information security, suppressions and managing opting out of communications , Profiling , direct marketing, monitoring, web analytics, cloud storage, acquisitions, updating customer details, lettings, sales, financial services and other core products and service provided by the data controller
  • Public interest: some information is processed in accordance public interest such as relocations
  • Consent: where we process information under consent we will seek you clear and unambiguous consent prior to processing your data


2. Information We Share

We do not sell or otherwise disclose personal information we collect about you, except as described in this Privacy Notice or as indicated via the consent process at the time the data is collected. We share the information we collect with, but not limited to:

  • Landlords and landlord associates and sub processors
  • Vetted affiliates and partners / Financial Institutions / Insurance Companies for business facilitation to provide required services, such as mortgages, insurance cover etc.
  • Formally contracted service providers to perform services on our behalf:
  • Hosting Datacentres, Infrastructure, Applications (Development / Support) , Cloud Services (Software as a Service – SaaS, Platform as a Service – PaaS , Infrastructure as a Service – IaaS)
  • Helpdesk, Call Centre etc.

We contractually require these service providers to safeguard the privacy and security of personal information they process on our behalf and authorise them to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements

  • Councils, health and care providers
  • Other Law firms
  • Credit agencies, Land Registry Office, Her Majesty’s Revenue and Customs (HMRC), Financial Conduct Authority (FCA) and other relevant regulatory bodies
  • Additionally, we may share information about you, if required legally, to prevent harm or financial / reputation loss, for investigation of suspected or actual fraudulent or illegal activities.
  • Perspective employers requesting references via your written consent

On websites, features can be accessed where we partner with other entities that are not affiliated with Jacksons. These include social networking, geo-location tools etc. are operated by third parties (indicated appropriately) who may use or share personal information in accordance with their own privacy policies. It is recommended that you review the third parties' privacy policies if you use the relevant features.

Jacksons reserve the right to transfer your information in the event of a sale or transfer (wholly or partially) of our business or assets, with reasonable efforts for the acquirer protect / use your information consistent with our Global Privacy Notice. You can exercise your rights to contact the acquiring entity with questions concerning the protection and processing of your information.


2.1 How long do we keep information for

We will keep information for a reasonable amount of time in order to perform the purposes listed above.

We only keep your information for as long as necessary. We generally keep personal information for 7 years after last contact with you however Jacksons reserves the right to keep information for longer if we feel that this is in the legitimate interests of Jacksons.


2.2 International Data Transfers

Jacksons may transfer the personal information collected about you to recipients in countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Notice or as otherwise disclosed to you at the time the data is collected (e.g. via program specific privacy notice).


2.3 Profiling

For the purposes of business conduct, enhancement, identification of fraud, money laundering and other potential un-authorised activities, Jacksons engages profiling activities via direct use or anonymisation of sensitive personal information.


2.4 Your Rights and Choices

Your rights regarding the sensitive / personal information we maintain about you enable you to exercise choices about what personal information we collect from you, how we use that information, and how we communicate with you.
If you would like to change your method(s) of contact you can do so by submitting the form on our Contact Us page and selecting the "Change method(s) of contact" option from the Nature of your enquiry dropdown and selecting the method(s).


2.5 Access and Correction

You may have the right to:

  • obtain confirmation that we hold personal information about you
  • request access to and receive information about the personal information we maintain about you
  • receive copies of the personal information we maintain about you

The right to access personal information may be limited in some circumstances by local law requirements.

To exercise these rights, please contact us as set forth below.


2.6 Update and correct inaccuracies in your personal information

If you feel that the information we hold about you in incorrect or inaccurate you can contact us outlining the information you feel is incorrect of inaccurate

If we refuse to correct your personal information, we will provide you with a written notice that sets out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint. We will provide you with access to information we hold about you:


2.7 Object to the processing of your personal information

If you would like to object to any processing of your information by Jacksons you can contact us outlining what processing of information you would like to object to.


2.8 Have the information blocked, anonymised or deleted

If you would like Jacksons to delete, block or anonymise information we hold about you, you can contact us outlining what information you would like deleted, blocked or anonymised.

To update your preferences, ask us to remove your information from our mailing lists or submit a request to access, update, correct or delete your personal information, please contact us as specified in the "How To Contact Us" section below.


2.9 Opting out of processing

You can opt out collection of personal information by automated means e.g. when visiting our website or visit third-party websites and interact with our adverts, by using the Cookie Consent tool displayed in the website (the browser you use may provide options on how to opt out of receiving certain types of cookies). However without cookies you may not be able to use all of the website features and/or online services.

Jacksons operate a cookie policy. Some of our service providers and partners may collect information about your online activities over time and across third-party websites to customise and target our adverts.

You can at any time tell us not to send you marketing communications by

  • Submitting the form on our Contact Us page and selecting the "Request deletion of data held about you" option from the Nature of your enquiry dropdown.
  • e-mail
  • unsubscribing via the “unsubscribe link” within the marketing e-mails you receive from us, or contact Jacksons as indicated below.


2.10 Withdrawal of consent

If we obtain your information by consent you have the right to withdraw any consent you previously provided to us.

If we process your information under legitimate interest you can object at any time on legitimate grounds, to the processing of your personal information.

Jacksons will apply your preferences going forward. Doing so will mean that you cannot take advantage of certain Jacksons and affiliate products, services and promotions.

The right to consent removal may be limited in some circumstances by local law requirements and you will be informed appropriately.


3. How to Contact Us / Complaints and Feedback

If you:

  • make a complaint about a breach of your personal information, applicable privacy laws / principles or a concern about Jacksons privacy practices
  • would like access and/or update information or preferences you provided to us,

You also may email us at: Or write to us at:
Beverley Jackson Data Protection Officer
Suite 4 Victoria House
29 Victoria Road

If we fall short of your expectations in processing your personal information or you wish to make a complaint about our privacy practices, please contact us via the details in the "How To Contact Us" section below.

To assist us in responding to your request, please give full details of the issue. We attempt to review and respond to all complaints within a reasonable time.

If we cannot for lawful reasons complete your request we will explain this to you to the extent that we lawfully can.


3.1 How We Protect Personal Information

The security of your personal information is very important and Jacksons is committed to protecting the information we collect. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide or we collect against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. We use SSL encryption on a number of our websites from which we transfer certain personal information.

Jacksons stores personal information only for as long as it is necessary for the fulfilment of the purpose for which the personal information was collected, unless otherwise required or authorised by applicable law. We take measures to destroy or permanently de-identify personal information if required by law or if the personal information is no longer required for the purpose for which we collected it.


4 Updating this privacy statement

We will update this statement from time to time so we suggest that you review this statement at regular intervals. Where we undergo substantial changes to our privacy statement we will endeavour to inform you directly about these changes.



When you make contact with us via our website we will retain certain information submitted by you in order to take action on your enquiry. All such information is held locally and on our secure server.

A cookie is a simple text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what's in your shopping basket. 

We use cookies on our website purely to monitor how many visitors we are receiving and to analyse what type of device, browser and operating system they are using. 

Some people may find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set. 

If you don't want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. 

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers.